St Joseph’s House is a modern aged care community providing residential aged care including dementia, respite and palliative care services. Conveniently located in the heart of bustling Port Pirie, St Joseph’s House provides a welcoming, homely environment for its aged care residents. Having a strong connection to the local community, there is an accepting, multi-cultural warmness that gives residents from any background a sense of belonging and comfort.
Like all aged care businesses, the pandemic was a catalyst for reviewing internal health and safety processes to ensure a safe and secure environment for residents.
Capturing an accurate record of visitors was more important than ever, however existing processes were cumbersome, prone to error and time consuming such as the need to screen for body temperature and maintain visitor log books and clean pens.
To reduce the administrative burden and improve efficiencies, St Joseph’s House wanted to move from paper to digital and automate things to maintain its excellent care for residents.
To digitise the sign-in process and automatically screen for body temperature, St Joseph’s House setup Nirovision’s Doorkeeper Pro with our bluetooth thermometer integration. Different types of surveys were created for contractors vs visitors and alarms configured to notify staff of a visitor’s arrival or if someone was stopped for any reason, such as a high temperature.
With all the sign in data including survey answers available within the Nirovision web and mobile apps, the business could run a contact tracing report at any time if needed.
With Nirovision completely automating the sign-in process including temperature checks, St Joseph’s House has been able to save time and reduce the administrative costs of managing visitors.
With a digital record of who has visited, it’s easy to pull contact tracing reports if needed and know who is onsite in real time for site security.
“There was some hesitancy at first as no one likes change, however most of our visitors enjoy using Doorkeeper to sign in,” said Morgan, Administration Assistant at St Joseph’s House.
“Its great to see that some of our older clientele 70+ get a real kick out of using the system. Overall it is well received.”